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  Fin-Nor Customer Support

It is the goal of Fin-Nor and W.C. Bradley Co./Zebco Holdings to provide you with the very best customer service possible. However, not all products previously manufactured under the name Fin-Nor will continue to be supported from either a new build or service stand point.

When returning your Fin-Nor product, the following information is required to process the service:
1. Provide your Name and Address, Telephone Number, and E-Mail Address
2. Properly package the product so there is no further damage during shipping
3. Insure the package and send it pre-paid to the Fin-Nor Repair Department (no C.O.D. shipments will be accepted)
4. To expedite repair, download and send in a completed Fin-Nor Product Return Form (PDF file) with your reel
5. Any charges incurred will include freight charges

All packages should be shipped to our facility:
Fin-Nor Consumer Product Services
6105 E. Apache
Tulsa, OK 74115

NOTE: Repairs will be returned via UPS unless other arrangements are made prior to shipment. We will not ship to a P.O. Box. Please provide a UPS delivery address (street address).

Any repairs not paid for will be disposed of after 30 days from the date listed on the notification letter.

To order parts on line, click HERE.

Products no longer supported:
AHAB: 8A, 12A, 16A, 20A, LD12 - LD80-2
PRIMEO: 1000, 2000, 3000, 4000
ESTIMA: ES50UL, ES100 - ES600
FIN-ITE: F201 - F304
FIN-NOR LITE: S50UL, S100 - S600
QUESTLITE: QL1000 - QL4000
QUESTLITE GOLD: QLG1000 - QLG4000
INSHORE: ISX2000 - ISX6000
STEEL RIVER: SR1000 - SR4000
TYCOON: TYS7-1 through TYS7-4, TYS5-100 through TYS5-400

Support programs ARE available on these previously manufactured products (contact Consumer Relations for infomation): FIN-ITE / FIN-ITE II: 23CL - 1012
BIG GAME TROLLING: 120FNSP, 120FNSTD, 120FTRI, 25FNA - 90FNA, 50FLN, 60WFNA, 75FNA

Warranty and Repair Service IS offered on all Ahab and MegaLite reels manufactured by W.C. Bradley Co./Zebco Holdings. If your new Ahab or MegaLite reel has a serial number equal to or greater than those listed below [manufactured after July (G) 2006 (6)], full service is available.

Ahab MegaLite
AS08 - G600109 ML2000 - G7 0001-00504
AS12 - G600109 ML2000 - G7 0001-00504
AS16 - G600109 ML2000 - G7 0001-00504
AS20 - G600109
 
  CONTACT FIN-NOR

You are important to us both as a past and future Fin-Nor customer. Please do not hesitate to contact Fin-Nor Customer Service with any questions you may have regarding your products. here is our contact information:

E-MAIL: (click here)
PHONE: (toll-free) 800-588-9030
ADDRESS: Fin-Nor Customer Service, 6105 E. Apache, Tulsa, OK 74115

FIN-NOR: The Legacy Years
by Bruce Matthews & Ed Pritchard

Click here to learn more
 

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